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Warranties
U.S. Customers
Only
30-day money back guarantee
All of our products are backed with a 30-day unconditional
guarantee, which allows you to return that product for a full
refund. The items must be received in reasonable condition
before your refund will by processed. Please see "Authorizing
your return."
Authorizing your return
In order to make your return a success, we ask that you call
customer service at 800-899-6687 to obtain a Return Merchandise
Authorization (RMA) number. We use this number to track your
return and give you a full refund. Without the RMA number,
we cannot match the item returned with the person who returned
it. Your purchase will be refunded when the item has been
received by IntelliTools.
Warranties
IntelliKeys comes with a one year warranty on materials and workmanship. If you experience problems with your IntelliKeys, call Technical Support.
In most cases our Technical Support staff will be able to help you resolve your problem on the phone. When you call, please be seated at your computer with IntelliKeys plugged in and your computer on. If a return is necessary, Technical Support will issue an IntelliKeys Return Number and shipping instructions.
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